Terms and Conditions

Welcome to the Yupinhui website ( https://royalcollectivehk.com ) website (hereinafter referred to as "our company", "this website" or "royalcollectivehk"), these terms apply to your browsing and use of this website. Your use of this website constitutes your agreement to be bound by these Terms of Service. The Company reserves the right to update and change the content of this website at any time, and has the right to unilaterally modify the terms and conditions of use without prior notice. You should read these terms and conditions before using the website to understand the terms and conditions that are binding on you. whether the terms of use have been modified.

Contents of this website

This website will update product images, information and prices from time to time, and reserves the right to change product information, prices and ordering conditions without prior notice. All orders are subject to the availability of relevant products before final confirmation and processing. The store will try its best to ensure that the content and product descriptions on this website are accurate and complete, but does not guarantee that the content and product descriptions are complete, up-to-date and correct. If you have any questions about the products and descriptions provided by our store, please feel free to contact our store.

When you order goods from the online store of this website, you agree to the following terms and conditions of use of this website. If the customer does not agree to accept these terms of sale, please do not order any products on this website.  

Register as a member

In order to use the full functionality of this website, you may need to create a personal account. You must provide accurate, complete and current personal information. Your account information should be kept confidential and used only by you. You are responsible for the security of your account and password.

Order and payment ( if any )

• The value of the goods is calculated in Hong Kong dollars .
• The price of the goods is based on the price shown on the day of ordering. The company reserves the right to change the actual final price.
• Customers must clearly select the payment method when ordering goods. We currently accept cash (self-collection only), bank transfer, FPS, and Paypal (credit card payment).
• When using Visa , Mastercard and American Express to conduct transactions, the operation process will use the SSL encryption mechanism to protect your personal privacy information .
• We reserve the right to refuse or cancel any order.
• The company reserves the right to change the payment methods and prices for online shopping at any time without prior notice.

Shipping and returns

We will do our best to ensure that shipments are made on time and reliably. Delivery time and cost will depend on your order and shipping address.

All orders will be shipped after payment is confirmed. Please confirm with our company that the inventory is sufficient before payment.

When receiving the goods, customers must check whether the goods are of the type and quantity you ordered and whether they are damaged or deteriorated. If you find that the goods do not match the type and quantity ordered or are damaged, please call our company within 3 working days to arrange replacement of the goods.

local order

All orders will be packed and delivered within 1-2 working days after receiving the relevant payment. The company will choose the most convenient logistics and delivery method at the moment. Currently commonly used logistics companies are Jumppoint and SF Express.

Overseas orders

Overseas customers can select the delivery address of the relevant country/region during checkout, and the system will automatically calculate the postage for the relevant country/region. The logistics company is Hong Kong Post. If you cannot find the country/region in question, please contact us and we will reply within 24 hours.

Overseas orders usually take about two weeks. Sometimes there is a delay of one week due to customs inspection and package inspection. We will simultaneously track the delivery of the relevant goods.

Customers need to familiarize themselves with local food import restrictions.

product ownership

The Company retains ownership of the goods until the customer pays the price. All risks in the goods are transferred to the customer upon delivery. If the customer requests that the goods be placed outside the store, our company will not be responsible for any losses resulting therefrom.

Disclaimer

Our company is a company established under the laws of Hong Kong. The Company operates in Hong Kong and complies with all Hong Kong laws and regulations. All our products comply with all Hong Kong legal requirements and specifications. However, we cannot ensure that these products meet the specific legal requirements and specifications of the customer's location. It is the customer's responsibility to understand the relevant regulations and laws.

All content on this website is for informational purposes only. We make no warranty, express or implied, as to the suitability, reliability or satisfaction of any product. Your use of this website and purchase of products is at your own risk.

The Company will not be responsible for any circumstances beyond the control of the Company (including natural disasters, fires, floods, accidents, riots, wars, government policies, strikes, customs seizures) or the failure to accurately provide the services or goods you need. will not bear any liability to users or any third party.